Update Your Personal Information on Self-Service

It's important to keep your personal information up to date in Self-Service. To make checking your personal information faster and easier, we recently updated the Self-Service page on myNorthsideHR to show your home mailing address, personal phone and personal email listed in the Northside system.

Take a moment to check this information on and update any changes to your personal information in Self-Service as soon as possible to ensure accurate records. By ensuring your contact details are correct, you can avoid delays in receiving important documents like your benefit cards or tax forms.

As the new year begins, remember to check your first paycheck of the year on January 1, 2026. This paycheck will reflect any adjustments to benefit deductions, including health insurance premiums, retirement contributions, and other benefits you may be enrolled in. Benefit deductions are taken from every paycheck, so it's a good idea to review your paycheck regularly to ensure the correct amounts are being deducted. Keeping track of your deductions can help ensure everything is accurate. If your paycheck contains inaccuracies, contact myNorthsideHR > Tools & Resources > myHR Service Center > AskHR.

Please review the details below for instructions on how to update personal information.

Updating Personal and Work Information for Supervisors and Staff

You may share the steps below with your staff so they may update their personal and work information such as their personal and work phone number, home address, physical work location, t-shirt size and jacket size:

1. Visit myNorthsideHR > Tools & Resources > Self-Service.

2. Scroll down the page and look for the green "Self-Service" button in the top right.

3. Log in to your Self-Service account using your existing credentials. If you have not logged in before, your Employee ID will be your username (numbers only) and your birthdate will be your password (MMDDYYYY). If you cannot remember your password, please use the forgot password button or call our HelpDesk at 404-851-8883 for a password reset.

4. Once logged in, under "Myself" click Name, Address, and Telephone to update your work information. You will be prompted for a code via the phone number on file.

If you have questions, visit myNorthsideHR > Tools & Resources > myHR Service Center > AskHR.